What information does Laney & Lu collect from me?
How is information collected by Laney & Lu used and shared?
Will Laney & Lu send me text messages?
What else should I know about Anonymous Information collected by Laney & Lu?
How does Laney & Lu protect my information?
Does Laney & Lu collect payment card information?
Does Laney & Lu use other third party service providers?
Can I choose to stop receiving communications from Laney & Lu?
Can children use the Laney & Lu website?
What if I live in California?
What if I live outside the United States?
What if I live in Canada?
What if I follow a link to a third party website?
How do I contact Laney & Lu?
WHAT INFORMATION DOES LANEY & LU COLLECT FROM ME?
A. Information You Provide to Us. When you visit the Site, we invite you to join our distribution list by providing your email in the “SIGN-UP HERE” field located at the bottom of most pages of our Site or in the pop-up window that appears when you first arrive at the Site. Doing so is completely voluntarily. Please also know that if you contact us by email, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, in order to respond to you.
B. Information We Collect About Your Interaction With The Site. We may collect additional information about your interaction with the Site without identifying you as an individual (“Anonymous Information”), by using cookies or other technologies. For example, we may receive certain standard information that your browser sends to every website you visit, such as your IP address, browser and operating system type, and information about the device you are using (such as whether it is a mobile device or a desktop computer). We may use Anonymous Information for any purpose in our discretion. For clarity, Anonymous Information means information that is not associated with or linked to your personal information and does not permit the identification of individual persons.
HOW IS INFORMATION COLLECTED BY LANEY & LU USED AND SHARED?
C. Direct Marketing. We may send out marketing communications (such as a newsletter) to our customers to update them about new menu items or developments with our business, to offer special promotions, or to announce upcoming events or important happenings in our industry. You can always choose to stop receiving newsletters or other communications from us by clicking the “unsubscribe” link at the bottom of a marketing message. Please understand that if you choose not to receive promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and/or communications with us.
WILL LANEY & LU SEND ME TEXT MESSAGES?
WHAT ELSE SHOULD I KNOW ABOUT ANONYMOUS INFORMATION COLLECTED BY LANEY & LU?
“Cookies” are electronic files many websites place on a visitor’s computer to store information that makes each visit to a respective website more efficient. To remove cookies, you may configure your browser to clear all cookies, or configure it to reject cookies whenever you visit a new website. Please consult your browser’s user guide for specific instructions on removing cookies.
“Beacons” are small graphic files with a unique identifier that are used to track a web or mobile site user’s online movements. Unlike cookies, beacons are embedded on websites, not downloaded on your computer or device.
Google Analytics— Laney & Lu partners with Google Analytics to provide insight into our Site. Google Analytics’ terms are available here: http://www.google.com/analytics/terms/us.html.
HOW DOES LANEY & LU PROTECT MY INFORMATION?
Laney & Lu uses reasonable administrative, physical and technical safeguards designed to secure the personal information you share with us. Regardless of the precautions taken by us or by you, no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us and you provide all personal information to us at your own risk.
DOES LANEY & LU COLLECT PAYMENT CARD INFORMATION?
Stripe’s checkout terms of service agreement:
Just to be clear, when you place an online order for our café’s food and beverage items, you will be re-directed to a third party ordering platform called Orderspoon and asked for certain information in connection with your order. Orderspoon does not use Stripe to process payments. Please refer to the sections “WILL LANEY & LU SEND ME TEXT MESSAGES” above and “DOES LANEY & LU USE OTHER THIRD PARTY SERVICE PROVIDERS?” below for more details about personal information you provide to Orderspoon.
DOES LANEY & LU USE OTHER THIRD PARTY SERVICE PROVIDERS?
We use a third party service provider called Squarespace (“Squarespace”) to power our website and to enable our e-commerce platform for purchasing Laney & Lu merchandise. We encourage you to read Squarespace’s policies by clicking the links below, and please also review the information we provide above about our Payment Processor (Stripe) that is integrated into our Site via Squarespace for processing payments for merchandise.
Squarespace’s terms of service:
For our customers who would like to place an online order for café items (such as our salads, bowls, smoothies, coffee, and the many other food and beverage items we offer!), we use a third party ordering platform linked to our Site called Orderspoon powered by 4 Leaf Labs, Inc. (“Orderspoon”). To use Orderspoon for ordering in advance online and then picking up your purchases in our café, you will need to provide your name, phone number, and payment card information. You may choose to save your payment card information in your Orderspoon account for future purchases but you are not required to do so. Your name and phone number, along with information about your transaction and the items you ordered, is transmitted to Laney & Lu. Your payment card information passes through our Point-of-Sale system in redacted form but is actually processed and maintained by the owner of our Point-of-Sale system, First Data Reporting Services, LLC (“First Data”), and a payment settlement entity called Electronic Payments, Inc. We encourage you to review Orderspoon’s and First Data’s policies before placing online orders with us:
First Data’s online privacy statement:
CAN I CHOOSE TO STOP RECEIVING COMMUNICATIONS FROM LANEY & LU?
You can always choose to stop receiving newsletters or other electronic communications from us by clicking the “unsubscribe” link at the bottom of a Laney & Lu message.
CAN CHILDREN USE THE LANEY & LU WEBSITE?
We do not intentionally gather information from individuals who are under the age of 13. Upon notification that a child under 13 has provided us with personal information, we will delete the child’s personal information from our records.
WHAT IF I LIVE IN CALIFORNIA?
California Civil Code Section 1798.83 permits Site visitors who are California residents and who have provided us with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident, you may contact us by writing to: Laney & Lu, 26 Water Street, Exeter, NH 03833.
WHAT IF I LIVE OUTSIDE THE UNITED STATES?
WHAT IF I LIVE IN CANADA?
Canadian citizens, except under circumstances defined by law, are entitled to access their own personal information collected by Laney & Lu by writing to: Laney & Lu, 26 Water Street, Exeter, NH 03833. If you believe that the personal information about you that we have collected is incomplete or inaccurate, please contact us and we will correct the information upon verification of the omission or error and of the identity of the person requesting the change.
WHAT IF I FOLLOW A LINK TO A THIRD PARTY WEBSITE?
HOW DO I CONTACT LANEY & LU?
Laney & Lu
26 Water Street
Exeter, NH 03833
© COPYRIGHT 2017 LANEY & LU, LLC, ALL RIGHTS RESERVED.